08 · Contact & Intake
breadcrumb · eyebrow
1Tone promise stated immediately: a real person replies within one business day; nothing to bring but questions.
office interior photo
what happens after you reach out — 3 steps
01
02
03
contact facts — call/text · email · visit · parking
simple location map / directions graphic
intake card — two quick steps
Send
1 · What brings you in?
estate planning
probate / a loss
real estate
something else
Tailored reassurance line appears based on their choice
2 · How do we reach you?
name
email
phone (optional)
what's going on? (a sentence is plenty)
how soon do you need help? ▾
no newsletters · no follow-up sequences · one human reply
2The form asks the matter-type question first — that's the qualifier. Their answer tailors the reassurance and tells the office who should reply. Short on purpose: five fields, one minute.
3The urgency dropdown ("just planning ahead" → "there's a deadline") ranks the inbox without any icky pressure on the visitor.
4After submit: a warm confirmation panel — whose desk it landed on, when they'll hear back, what to read meanwhile. The moment most firms waste.
5Three tiny answers that remove call anxiety: does the first conversation cost anything · what to bring · walk-ins.
End of wireframe set. Next steps: gather real content (bios, awards, reviews, photos), develop the brand direction, then design on this skeleton.