McMenomy Law · wireframes

09 · Contact & Intake

Job: qualified inquiries, not raw volume — easy, reassuring, zero pressure

Page intro
breadcrumb · eyebrow
Call (775) ###-####Request a consultation
1Tone promise stated immediately. The intro should carry a response-time commitment — but the actual number (same day? one business day?) is a promise only the office can make. Placeholder until Jenny sets it; we do not publish a turnaround the firm hasn't agreed to keep.
2CTA pair per screen 01, and it stays here too — the phone number sits above the form, not beneath it. A good share of the people who reach this page would always rather call; making them scroll past a form to find the number is the single most common way a contact page loses them.
Two columns — reassurance left, intake right
office interior photo
what happens after you reach out — 3 steps
01

You send the form, or you call.

02

The office reads it and runs a conflict check.

03

We call you back.

contact facts — call/text · email · visit · parking
simple location map / directions graphic
intake card — two quick steps

1 · What brings you in?

estate planning
probate / a loss
real estate
something else

Tailored reassurance line appears based on their choice

2 · How do we reach you?

name
email
phone (optional)

Please don't include confidential details about your matter yet. We'll run a conflict check first, then talk.

[Jenny to approve]
what's going on? (a sentence is plenty)
how soon do you need help? ▾
Request a consultation
reassurance line under the button — placeholder; wording is a firm commitment, Jenny supplies or approves it

Submitting this form does not create an attorney-client relationship and is not a guarantee of representation.

3The form asks the matter-type question first — that's the qualifier. Their answer tailors the reassurance and tells the office who should reply. Short on purpose: five fields, one minute.
4The three steps say "we call you," not "pick a time." There is no calendar on this page and no slot to claim — per Jenny's emailed answer: call or form, the office calls back, not direct booking. Step 02 shows a conflict check in the sequence; that step is our assumption about her intake process, not something she has described — Jenny confirms or corrects it.
5The no-confidential-details line is marked [Jenny to approve]. The intent — asking people not to send case specifics prematurely — comes from the project brief; the conflict-check framing is our assumption and the exact wording is a professional-conduct question. Both are hers to confirm and sign off. It sits directly above the message field, where it is read, not in fine print underneath where it is not.
6The disclaimer beneath the button is required — Jenny's emailed answer specifies it. Her wording: "Filling out a contact form does not provide any guarantee of representation or does not create an attorney-client relationship." The version drawn on the form is a lightly smoothed edit of that sentence; she approves the final phrasing. It appears on the form itself, not only on a terms page.
7Notification routing: every submission goes to info@mcmenomylaw.com and jennifer@mcmenomylaw.com. Both addresses, every time — a single recipient is a single point of failure on an inbox that decides whether a matter gets picked up. Nothing is wired in a wireframe; this is the instruction for build.
8Clio handoff point is here. The submission creates the intake record in Clio per the signed scope; the site's job ends at the handoff. Worth confirming at build whether Clio receives the submission directly or the office creates the matter from the email — that choice decides whether the form fields have to match Clio's intake fields.
9After submit: a warm confirmation panel — whose desk it landed on, when they'll hear back, what to read meanwhile. The moment most firms waste.
FAQ — common questions before contacting

What kind of law does the firm practice?

Probate, estate, trust, real estate, and general civil litigation.

Do you take contingency cases?

Not typically.

Do you represent only one side?

No. Both landlord and tenant; both plaintiff and defendant.

+ questions that remove call anxiety

10These three are real, from the front desk — the questions the office actually answers on the phone — so they ship as written rather than as placeholder bars. Same module that repeats on each practice door page; there is no standalone FAQ page.
11The dashed card holds the ones still to be written, and they are all the same kind of question: does the first conversation cost anything, what to bring, are walk-ins welcome, how billing works. Those need the office's real answers, not our guesses at them.

End of main wireframe screens. One more screen follows: California Service Areas template.